![]() Check Here login total av com forgotten password Guide with Official Portal Given Here. If You do not have an account you can also Register by following the steps given below. You can also see step by step guide for login total av com forgotten password including how to reset login total av com forgotten password password even. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Then Here is the Official login total av com forgotten password webpage link given below. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. CUSTOMERS BEWARE!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have been beyond patient, and was not inclined to bad mouth the company, but they have left me with no alternative. It's a slimy way to do business and retain customers. No customer should have to endure this treatment after being a paying customer for years, especially when they are within their right, per the company's policy, to request a refund in the allotted time. I have asked for simply one representative to review my account and have not received that either. I have asked to speak to a manager and was ignored. ![]() The fact that a different representative responds each time I reach out and I have to explain over and over again on a service I NO LONGER want and all they do is try to sell and drag out the cancellation time frame is unethical and publicly misleading! I have 10+ emails with them and there has been no resolve. So now I'm being told my cancellation was not within the 30 days. Now today, I was told that my account has been canceled as of April - even though I initiated cancellation February. Again I received several emails trying to retain me as a customer and a ********************** lack of acknowledgement of my refund. Weeks after not receiving a refund I inquired several times. After I filled that form out, the web page indicated I was to receive a refund of $140 (which is not the full refund amount). After several emails back and forth indicating to them that I do not wish to continue to do business with them, they send me yet another form to fill out via link. After a month of hearing nothing back I inquired again via their support email and all their responses were just trying to sell me on why I should stay with them. I have been trying to obtain a refund for a cancelled service for 2 months now with TotalAV! Back in February 2023 I filled out a cancellation form within the initial 30 days of service allotted (per their policy). If you could please cancel and refund my money please that would be most appreciated. I dont need their services anymore and I feel like every step of the way they are trying to force the sale on me. They charge me $179 on the 29/04/23 and I needed that money and now I really dont know how to get my money back. I clicked the link and there was a section where it needs a verification code, it said the code was sent to my email but I never saw one tried a bunch of time but no code came to my email. I thought well thats the last I will be speaking to them. On the third day finally the came right away as I was complain on the chat with support person. I used the chat option every day for 3 straight days telling them the link never came to my mail box. First they say they have sent a link, the link never came up. To my surprise Total Av is making the whole process of canceling the subscription difficult. I have been using total Av for the past 4 years and this year I requested to cancel the subscription because its now too expensive and I cant afford it.
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